Welcome to Grey Face Rescue & Retirement - we are glad to have you with us. You were brought on as an Office Volunteer for Grey Face Rescue’s home office because we believe that you will make a unique and valued contribution to our organization - the part you will play in your new position is critical to our continued success! We sincerely hope that you find your new position to be exciting, challenging and enjoyable, and we’ll do our best to create a rewarding environment for you in return.

IMPORTANT NOTES

  • You are welcome to any beverages + snacks!

  • Specific department contacts/emails are located in the handbook (found on this page, in the pink binder at the office and on the white board in the office.

  • You are responsible for finding someone to cover your office volunteer shifts if you are unable to fulfill them. Please, do not remove your name from the office volunteer Sign-Up Genius schedule less than 24-hours from your shift.

  • The decision to close the office (due to weather or other circumstances) will be determined prior to your volunteering shift. We will assess this decision by determining the safety of our staff and volunteers and their travel.

  • Grey Face Rescue has an excellent group of volunteers that care for the cats on-site. However, while volunteering in the office, you are welcome to socialize and play with the cats. Please, read their information cards to see for sicknesses, social behaviors, temperament, food/treats, etc. We often have cats on specific diets or do not get along with other cats.

  • Ensure doors are locked + lights turned off when departing the office. Return keys for the next volunteer.

 IMPORTANT LINKS

Office Volunteer Sign-Up Form
Office Volunteer Contact Information (if you are not an approved Office Volunteer, you do not have access to this information)
Office Volunteer Handbook
Training Checklist
Office Volunteer Sign-Ups (you can also see who’s working which shifts here)

UNABLE TO FULFILL A SHIFT

We understand things come up - no worries! You are responsible for finding someone to cover your shift. You can see who is volunteering which shifts here (in case you want to switch). You can find their contact information here. You can also post in the Grey Face Rescue Army Group but please know, only approved + trained Office Volunteers are allowed to fulfill office volunteer shifts.

OFFICE DO’s

  • DO put away donations when they are dropped off.

  • DO answer any questions that guests have regarding our animals and Grey Face to the best of your knowledge.

  • DO ask questions if you are unsure of the answer.

  • DO provide excellent customer service.

  • DO complete duties and projects ASAP.

  • DO complete the entire daily to-do list.

OFFICE DO NOT’s

  • Do NOT move around furniture and/or equipment unless asked. 

  • Do NOT copy or take information from applications, contracts or forms. All information is confidential.

  • Do NOT give supplies to those who are NOT fostering or volunteering with Grey Face Rescue.

  • Do NOT take supplies for personal use.

  • Do NOT snoop, dig or look through other desks/folders/files.

  • Do NOT take merchandise without paying (our inventory will tell us if things were taken without being paid for).

  • Do NOT neglect duties.

  • Do NOT use your personal phone at unnecessary times.